FAQs

gotravelsim® is a flexible, reliable SIM specifically developed for working holidaymakers and international students in Australia.

Visit our SIMs page for full rates.

The gotravelsim® mobile network is powered by Optus and covers 98.5% of the Australian population – from capital cities to regional and rural towns. For accurate coverage information, click here.

Yes, gotravelsim® will fit and work in any phone or tablet. It is a tri-SIM which means it fits all phones and tablets.

Yes. Mobile data will enable you to browse the internet, stream movies and lectures, check emails, access maps, download and upload documents, catch up on social, and send photos and message family and friends.

gotravelsim® can be bought online here.

gotravelsim® can be activated online during purchase, via the gotravelsim® app or by phoning gotravelsim® on 1300 417 015.

The gotravelsim® app can be downloaded from the App Store or from Google Play. Just search ‘gotravelsim’

No, but if you can change your plan to suit any change in your needs. To change your plan click the Let’s Chat button on our website. 

Yes, using gotravelsim® is easy.  You can change or upgrade your plan in time for next month. Simply chat with us online and we will help you through the simple process.

Of course. You will be automatically charged on your renewal date each month. Every month, you will receive a friendly reminder prior to payment day, and you can ring to cancel your account if you’re returning back home.

You can easily check your usage on the gotravelsim® app by logging into your account.

If you are data hungry, don’t worry we have got you covered. You can simply purchase extra data in 1GB increments easily on the app or by phoning our customer support team until your month plan comes to an end.

The great thing about gotravelsim® is you’ll get your phone number before you leave home so you can share it with family and friends.

Your gotravelsim® is an Australian number. Family and friends calling from outside of Australia will need to add the Australian international code (+61) and drop the leading zero.

For example: If your mobile number is 0427 841 501 then the number for people outside of Australia is +61 427 841 501

gotravelsim® is for use in Australia only however, we can offer our TravelSIM® at great rates for gotravelsim customers who are also planning to travel outside of Australia from time-to-time.

With a data plan, you can still talk and message your family and friends via apps such as What’s App, Facebook Messenger, Facetime and Skype.

The perfect SIM to go with your needs

From $30 per month