The purpose of our Fair Go Policy is to ensure that all our customers
In addition, the Fair Go Policy sets out your responsibilities when you use the internet, including any content which you publish online or by email. It also confirms steps we may take to ensure and monitor compliance with this policy as well as setting out our responsibilities to comply with directions from regulatory and other law enforcement bodies.
As the account holder, you are responsible for any use or misuse of the services, even if the service was used, with or without your consent, by another person who gains access to them.
The Fair Go Policy applies to all services.
We consider use of the service unreasonable if you use it in a manner which is other than it was intended for.
Examples of uses which we consider ‘unreasonable’ include but are not limited to:
You may not use the services in any manner which improperly interferes with another person’s use of the services or for illegal or unlawful purposes. You may not use any equipment or devices on the network (including SIM cards) which have not been provided by us.
Examples of uses which we consider ‘unacceptable’ include but are not limited to:
You are responsible for all risks associated with use of the service. We nor the network supplier (being Optus) bear any responsibility or liability relating to your use of the internet.
You are responsible for any content you publish online or send by email. We encourage you to use appropriate warnings and precautions in respect of content which is likely to be considered unsuitable for children.
You must comply with any rules imposed by any third party whose content or service you access using the service. You may not copy, publish, re-publish, re-distribute, re-communicate, or otherwise commercially exploit such content in any form or by any method whatsoever. This prohibition includes framing, linking, posting in news groups and any other form of copying unless approved by the content provider.
We may block access to, remove, or refuse to post any content which you attempt to post which we consider offensive, indecent, unlawful or otherwise inappropriate regardless of whether such content is indeed unlawful.
We may be directed by the network supplier, a regulatory or other law enforcement body to remove content from Optus’ servers or to prevent users from accessing content from the Internet. We may also be required to remove copyright materials from Optus’ servers or to prevent users from accessing copyright materials from the Internet by a copyright owner.
We are under no obligation to monitor your transmissions or any content you publish using the service. However, we or the network supplier may from time to time monitor transmissions or published content to protect our network, our other customers and the general public as well as to ensure you are complying with the terms of this policy. We may need to disclose any findings as required to the network supplier and/or regulatory authorities.
The network supplier does take active steps to minimise the amount of spam on the network, which may include:
We or the network supplier may provide your username, IP address or identifying material to law enforcement authorities when required to do so.
If you breach any part of this Fair Go Policy we will attempt to contact you and, if appropriate, ask you to modify your use of the service. If you do not modify your use of the service, we may suspend or cancel your service without notice to you.
However, in certain circumstances such as illegality, or non-ordinary use, we reserve the right to suspend or cancel your service immediately and without notice to you.
Upon cancellation of an account, we are authorised to delete any files, programs and data associated with the account.
From $30 per month